Shipping Policy

🚚 Shipping Policy

We’re so excited to deliver a little magic straight to your door – whether you're in Australia, New Zealand, or the USA! Here's everything you need to know about shipping your Tooth Fairy Paste order.


📦 Processing Times

All orders are packed with care and shipped from our local warehouse in Australia.

  • Orders are processed within 1–2 business days.

  • You’ll receive an email confirmation with a tracking number as soon as your order is on the way.

During peak periods, holidays, or promotional events, processing may take an extra day or two – but we promise it's worth the wait!


🇦🇺 Shipping Within Australia

We offer Standard and Express Shipping at checkout:

  • Standard Shipping: 3–8 business days

  • Express Shipping: 1–3 business days (metro areas)

FREE Standard Shipping on all Australian orders over $75 AUD.


🌏 International Shipping

We’re now shipping Tooth Fairy Paste to our magical friends in:

  • New Zealand

  • United States of America (USA)

Estimated Delivery Times:

  • New Zealand: 5–10 business days

  • USA: 7–14 business days

Please note: Delivery timeframes are estimates and may vary depending on your local customs and postal services.


💰 Shipping Rates

Shipping is calculated at checkout based on your location and preferred delivery option.
Enjoy FREE Standard Shipping in Australia when you spend over $75 AUD.

International shipping fees are displayed at checkout and may vary depending on weight and destination.


🧾 Customs, Duties & Taxes (International Orders)

All international orders may be subject to import duties and taxes once they reach your country. These fees are the responsibility of the customer and vary by location. Please check with your local customs office for more information.


🚫 Delivery Issues

If your order hasn’t arrived within the expected timeframe:

  • Check your tracking link for the latest updates.

  • Still stuck? Reach out to us at admin@toothfairyandco.com.au and we’ll follow up with the shipping provider on your behalf.

We are not responsible for shipping delays caused by postal services or customs clearance, but we’ll always do our best to assist and keep you informed.


📍 Wrong Address Disclaimer

Please ensure your shipping address is correct when placing your order. If your parcel is returned due to an incorrect address, we’ll be happy to resend it—however, a new shipping fee will apply.


💌 Need Help?

We're here for you! If you have any shipping questions or concerns, email us at admin@toothfairyandco.com.au and our friendly Tooth Fairy team will be happy to assist.